Booking a ticket
- A booking is confirmed only when a PNR is issued. Until then seats are held temporarily and may be released.
- Passenger name and mobile number must be accurate. The operator may refuse boarding if the details on the ticket do not match the passenger.
- The e-ticket with its PNR must be presented at boarding, on a phone or printed.
Fares and payment
- Fares are set by the bus operator and may change between searches until a booking is confirmed.
- Online payment is not switched on yet. A booking made on this site is not paid for and no money is taken for it.
- The fare shown at checkout is the fare for the seats selected.
Cancellation and refunds
- Nothing is charged for a booking made on this site at the moment, so nothing is refunded when it is cancelled.
Boarding and journey
- Passengers should reach the boarding point at least 15 minutes before the scheduled departure time.
- Departure and arrival times are estimates. Traffic, weather and road conditions can cause delays.
- The bus operator is responsible for the journey, the condition of the vehicle and the conduct of its crew.
Role of JD Bus
- JD Bus sells tickets on behalf of private bus operators. The transport service itself is provided by the operator.
- If the operator cancels a trip, every booking on it is cancelled.
Contact
- For any issue with a booking, send a request from the Help page and include your PNR.