What we collect
- Your name and mobile number, so a booking can be made and linked to you.
- Booking details: route, travel date, seats, boarding and dropping points.
- No payment details at all. Online payment is not switched on yet. No bank or payment details reach JD Bus.
How we use it
- To confirm bookings.
- To share the passenger list with the bus operator running your journey, so you can board.
- To process cancellations.
- To respond when you contact support.
How long we keep it
- Booking records are kept as long as needed for accounting, tax and dispute resolution.
- You can ask us to close your account and remove your personal details, subject to those record keeping duties.
Your choices
- You can request a copy of the personal information we hold about you.
- You can ask us to correct anything that is wrong.
Security
- Access to passenger data is restricted to authorised staff and the operator carrying you.
- Passwords are stored as one-way hashes, so no one at JD Bus can read them.
Contact
- For any privacy question, or to request your data, contact us through the Help page.